Call routing in a multi-site SCN solution needs careful planning to prevent which three?
(Choose three.)
A. VMPro ports are not over-subscribed.
B. VCM resources are not over-subscribed.
C. Calls are not tromboned.
D. Trunk ports are not over-subscribed.
E. ACD routes are not compromised.
正解:A,B,D
質問 2:
A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)
A. Teleworker
B. Voicemail to Email
C. Mobile User
D. Power User
E. Email Integration Services
正解:C,D
質問 3:
Which three clients are supported for IP Office IMAP services? (Choose three.)
A. MS Outlook Express
B. MS Outlook
C. Lotus Messages
D. Lotus Notes
E. Microsoft Office Communicator
正解:A,B,D
質問 4:
A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.
A. Answer Pending
正解:A
質問 5:
Which two hunt groups support Forward Hunt Group Calls? (Choose two.)
A. Collective Call Waiting
B. Longest Waiting
C. Sequential
D. Collective
E. Rotary
正解:C,E
質問 6:
Which two settings are required to receive emails as a QoS Alarm from a remote IP Office site? (Choose two.)
A. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send messages then go to the SMTP tab and insert the email used by VMPRO.
B. Go to System > SMTP tab, put the email address used by IP Office to send the message.
C. Go to System > SMTP tab, put email address to the destination of all messages.
D. Go to System > "System event" tab, choose the "email" option and put the email address used by IP Office to send message.
E. Go to System > "System event" tab > Alarm Tab, create the new alarm and insert the email address that must receive the QoS alarm message.
正解:B,E
質問 7:
Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)
A. Force Account Code must be checked on the user's Supervisor tab.
B. CCR Agent must be checked on the user's Supervisor tab.
C. Forced Login Code must be entered on the user's Supervisor tab.
D. User must be a member of a hunt group.
E. A valid CCR Agent license must be installed in the IP Office configuration.
正解:B,C,E
質問 8:
You have just installed the Customer Call Reporter (CCR) server. The customer wants to have the supervisor have real-time status of all groups and agents. They also want to set and see alarms (e.g., low agents logged-in) on the same view. Is this possible?
A. Yes, but you also need to keep the mailing client (e.g., Outlook, Lotus) open; an email will be sent in real-time.
B. Yes, but you can see real-time status against Queue and Agents in a View tab; alarms must show in another view.
C. Yes, provide the correct settings in Supervisor Views.
D. Yes, but a supervisor has to install the CCV software.
E. No, this feature only works using the Compact Contact Center.
正解:C
質問 9:
You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?
A. IP Office Advanced Edition
B. IP Office Basic Edition
C. IP Office Preferred Edition and IP Office Advanced Edition
D. IP Office Essential Edition
E. IP Office Preferred Edition
正解:D
Okamoto -
受験したいのに仕事の忙しさから挫折しかかり、せめて移動中に覚えたいので注文。
早速読みましたが、専門用語にパニックになりかけた頭に優しい丁寧な解説なのでするすると覚えられます。
これPass4Testを頭に叩き込み、Avaya再受験に挑みます。