You want to install the Service Packs on your Avaya Aura Contact Center (AACC) co-resident server which contains Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), and Communication Control toolkit (CCT). You have downloaded the Service Packs from the Avaya website.
How can the Service Packs he installed using the Contact Center Patch Manager?
A. Browse for the top level folder which contains all folders where Service Pack tiles are located, then click "scan for Updates" to locate all Service Packs. The selected folder and all folders and all folder underneath it will be scanned, and the new Service Packs will be offered for installation.
B. Add the folder containing each patch to the patch directory list in the Contact Center Patch Manager, then click "Scan for Updates" to locate all Service Packs. The selected folders will I scanned, and the new service Packs will be offered for installation.
C. Copy all Service Pack files to the folder which was used to install the previous set of Service Packs, then start the Contact Center Patch Manager. The previous folder will be scanned automatically and all new Service Packs will be offered for installation.
D. Copy all Service Pack files to D:\Avaya\ServicePacks, then start the Contact Center Patch Manager. The new Service Packs will be automatically detected and offered for Installation.
正解:A
質問 2:
You are preparing to install Quick Fix Engineering (QH-) patches on the Avaya Media Server (Avaya MS). Although you are performing the work during a scheduled maintenance window, there are active calls the Avaya MS system. You wish to wait until all currently-active calls in the Avaya MS have completed before installing the QFE patches.
Which action must he perform to accomplish this?
A. Put the Avaya MS in "Pending Lock" mode.
B. Put the Avaya MS in "Standby" mode.
C. Put the Avaya MS in "Maintenance" mode.
D. Put the Avaya MS in "Lock" mode.
正解:A
質問 3:
Which communication protocol is used between an Avaya Aura SIP enablement Service (SES) and the Contact Center Manager Server (CCMS)?
A. TLS
B. H.323
C. TCP
D. SIP
E. AML
正解:D
質問 4:
Which two visualization technologies are supported for Avaya Aura Contact Center (AACC)? (Choose two.)
A. Microsoft Hyper-V
B. VMWare vSphere 3.0
C. VMWare vSphere 4.0
D. XenSecure Xen 3.1.2
E. Microsoft Virtual Server
正解:A,C
質問 5:
You are experiencing issues with voice treatments being played to callers. You believe there may I problem with the Avaya Media Server (Avaya MS).
Where would you go to find Avaya MS related errors?
A. the event logs located in D:\Avaya\Logs\MAS on the Avaya MS server
B. the Alarm Viewer in the Avaya MS Server Utility on the Avaya MS server
C. the Windows Application Event Log on the Avaya MS server
D. the Alarms page in the System Status section of the Avaya MS Element Manager
正解:D
七*薫 -
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