Which two statements are true for the Cell Phone Campaign Call Progress setting? (Choose two.)
A. One (1) is the longest duration for the system to "listen" to the call and four (4) is the minimum.
B. A value of 0 turns off the feature.
C. Four (4) is the longest duration for the system to "listen" to the call and one (1) is the minimum.
D. This feature should be set to four (4) for UK due to OFCOM regulations.
E. This feature should be set to one (1) for UK due to OFCOM regulations.
正解:A,B
質問 2:
Which three tasks must be completed for the installation of the server operating system software? (Choose three.)
A. Set the date and time.
B. Set the hardware type.
C. Install Avaya Proactive Contact software
D. Configure the network information.
E. Verify the server specifications and software media.
正解:A,B,E
質問 3:
Which three features are available in soft-dialer? (Choose three.)
A. List Sharing
B. Wait For Beep Detection
C. Agent Owned Recall (AOR)
D. Agent Blending
E. Native Voice and Data Transfer (NVDT)
正解:C,D,E
質問 4:
Agents are no longer being acquired or released.Which two command-line troubleshooting tools can be used to see if all of the blend processes are still running? (Choose two.)
A. rpm -I
B. vmstat
C. cbaui
D. check_pds
正解:C,D
質問 5:
A company's host needs the ability to send multiple downloads to the Proactive Contact system throughout the day rather than one automatic download in the morning. This must occur without interruption in calling activity.
Which feature accomplishes this?
A. Batch Campaign Update
B. Infinite Job
C. Post update
D. Virtual Agent
正解:B
質問 6:
What does the Expert Calling Ratio setting determine?
A. how many calls to place, based on the ratio of idle agents and agents on calls
B. how many calls to place, based on the ratio of total agents on the campaign and the number of available lines
C. when to place outbound calls for agents while in work time
D. when to place outbound calls for agents while in idle time
E. how many calls to place, based on the ratio of prior call outcomes (connects versus non-connects)
正解:C
Sugiura -
要点がまとめてあって結果良かったです!より効率良く合格を目指す私のための,必携の3303試験対策書だと思う