For voice calls which are the three integrations to IP Office from Avaya Contact Center Select (ACCS)? (Select three.)
A. Computer Telephony Integration (CTI) using Telephony Application Program Interface Direct (TAPID)
B. Sync Service for Users
C. SIP TR87 for advanced CTI control
D. SIP for call control
E. Voice Networking
正解:B,C,D
質問 2:
Which document provides more information about Avaya IP Office Support Services (IPOSS)? (Select one.)
A. IPOSS Additional Coverage Scenarios
B. IPOSS Sizing and Pricing Document
C. IPOSS Calculations Explained
正解:A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3:
Which of the following describes the Avaya Contact Center Select (ACCS) Synchronization Service? (Select one.)
A. An ACCS service that performs one way synchronization of ACCS supervisors and agent accounts with their corresponding IP Office user accounts
B. A GUI based applications that allows the installer craftsperson to capture customer specific deployment information and then complete the installation and commissioning of ACCS
C. A graphical flowchart application to define workflow for all media types in ACCS
D. The starting point to determine the complete health of the ACCS application in terms of connectivity to IP Office, software health, debug tools, and log tools
正解:A
質問 4:
What is the function of the User Synchronization Service in Avaya Contact Center Select (ACCS)? (Select one.)
A. It is responsible for assigning agent skillsets
B. It ensures all ACCS supervisors and agents have valid IP Office User Accounts on the IP Office platform
C. It is responsible for all system changes
D. It is responsible for configuring sample pre-configured data for the solution
正解:B
質問 5:
Avaya Contact Center Select (ACCS) currently supports High Availability.
A. False
B. True
正解:A
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