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質問 1：
How should you handle an embedded battery once it has been removed from a Mac Book Air (Late 2010)? SELECT TWO:
A. By the edges.
B. Compressing the top and bottom.
C. Use either needle-nose pliers or metal tongs.
D. Use both hands.
E. Grasping the cells packs.
正解：A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2：
What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?
A. MagSave Universal
B. MagSafe-to-MagSafe 2
C. MagSafe
D. MagSafe 2
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
Which of the following would be the most appropriate question to ask FIRST, when gathering
information from customers about a problem with their Apple product?
A. What operating system are you using?
B. What is the issue?
C. What steps have you taken to resolve the problem yourself?
D. Did you turn off the computer improperly?
正解：B
質問 4：
Which of the following is NOT a valid example of the type of information that Apple collects from its customers?
A. Discussion blog postings mentioning Apple
B. Name, mailing address, phone number, email address
C. Apple product serial number and date of purchase
D. Credit card information.
正解：A
質問 5：
What type of tape do you use to keep disconnected cables out of the way when replacing logic boards in a MacBook Pro (Retina 15-inch)?
A. Foil
B. Kapton
C. EMI
D. None of the above
正解：B
質問 6：
Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?
A. Reset the SMC.
B. Disconnect the main battery.
C. Disconnect the optical drive.
D. Remove the hard drive.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
Which TWO details are derived from entering an Apple product's serial number into the Online Service Assistant section of the Apple Support web page? SELECT TWO
A. AppleCare name
B. Warranty status
C. Installed memory
D. Mac OS version
E. Number of USB ports
正解：A,B
解説: (Pass4Test メンバーにのみ表示されます)
How should you handle an embedded battery once it has been removed from a Mac Book Air (Late 2010)? SELECT TWO:
A. By the edges.
B. Compressing the top and bottom.
C. Use either needle-nose pliers or metal tongs.
D. Use both hands.
E. Grasping the cells packs.
正解：A,D
解説: (Pass4Test メンバーにのみ表示されます)
質問 2：
What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?
A. MagSave Universal
B. MagSafe-to-MagSafe 2
C. MagSafe
D. MagSafe 2
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
Which of the following would be the most appropriate question to ask FIRST, when gathering
information from customers about a problem with their Apple product?
A. What operating system are you using?
B. What is the issue?
C. What steps have you taken to resolve the problem yourself?
D. Did you turn off the computer improperly?
正解：B
質問 4：
Which of the following is NOT a valid example of the type of information that Apple collects from its customers?
A. Discussion blog postings mentioning Apple
B. Name, mailing address, phone number, email address
C. Apple product serial number and date of purchase
D. Credit card information.
正解：A
質問 5：
What type of tape do you use to keep disconnected cables out of the way when replacing logic boards in a MacBook Pro (Retina 15-inch)?
A. Foil
B. Kapton
C. EMI
D. None of the above
正解：B
質問 6：
Which of the following is a valid precaution you should take when you begin working inside a MacBook Pro (13-inch, Mid 2010)?
A. Reset the SMC.
B. Disconnect the main battery.
C. Disconnect the optical drive.
D. Remove the hard drive.
正解：B
解説: (Pass4Test メンバーにのみ表示されます)
質問 7：
Which TWO details are derived from entering an Apple product's serial number into the Online Service Assistant section of the Apple Support web page? SELECT TWO
A. AppleCare name
B. Warranty status
C. Installed memory
D. Mac OS version
E. Number of USB ports
正解：A,B
解説: (Pass4Test メンバーにのみ表示されます)
Nose -
これ一冊でOKだね！ほんとうに勉強してて思いました！本をかなり読み込む方が良いと思います。