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質問 1：
Which services attributes should be considered when analyzing the outcome for customer value?
A. desired outcome, supplier metrics, and IT objectives
B. objectives, metrics, and desired outcome
C. people, products, and technology
D. business objectives, IT objectives, and process metrics
正解：B
質問 2：
An enterprise has two different departments, one that manages IT assets and one that manages facilities assets. Each department has shared the same general ledger accounts and cost centers, but work with different data sets and processes. What would be the recommended setup in IBM SmartCloud Control Desk?
A. Create one organization and different sites for the departments
B. Create an instance of IBM SmartCloud Control Desk for each department
C. Create only one organization and one site for both departments
D. Create an organization for each department
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?
A. install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster
B. switch the OS platform from AIX to Linux
C. install IBM DB2 on a PowerHA (formerly HACMP) cluster
D. double the number of IBM WebSphere and IBM DB2 nodes
正解：C
質問 4：
Which IBM Service Delivery and Process Automation product functionality is important for auditability and accountability?
A. A federated configuration management system
B. ITIL v3 aligned process workflows
C. electronic audit records and electronic signatures
D. control and audit of all hardware assets installations, moves, additions, and changes
正解：C
質問 5：
A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?
A. The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.
B. Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
C. Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).
D. Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.
正解：B
質問 6：
Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)
A. CORBA
B. Windows Communication Foundation
C. Web services
D. ODBC
E. Database interface tables
正解：C,E
Which services attributes should be considered when analyzing the outcome for customer value?
A. desired outcome, supplier metrics, and IT objectives
B. objectives, metrics, and desired outcome
C. people, products, and technology
D. business objectives, IT objectives, and process metrics
正解：B
質問 2：
An enterprise has two different departments, one that manages IT assets and one that manages facilities assets. Each department has shared the same general ledger accounts and cost centers, but work with different data sets and processes. What would be the recommended setup in IBM SmartCloud Control Desk?
A. Create one organization and different sites for the departments
B. Create an instance of IBM SmartCloud Control Desk for each department
C. Create only one organization and one site for both departments
D. Create an organization for each department
正解：A
解説: (Pass4Test メンバーにのみ表示されます)
質問 3：
A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?
A. install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster
B. switch the OS platform from AIX to Linux
C. install IBM DB2 on a PowerHA (formerly HACMP) cluster
D. double the number of IBM WebSphere and IBM DB2 nodes
正解：C
質問 4：
Which IBM Service Delivery and Process Automation product functionality is important for auditability and accountability?
A. A federated configuration management system
B. ITIL v3 aligned process workflows
C. electronic audit records and electronic signatures
D. control and audit of all hardware assets installations, moves, additions, and changes
正解：C
質問 5：
A customer wants the service desk personnel to track leasing contracts for their IT assets that are currently maintained in an in-house developed application. How should the customer be advised to implement this requirement?
A. The customer should continue maintaining their leasing contracts in their own application. Using the Integration Framework, the information of each contract can be populated in the Lease Contracts application.
B. Use Integration Framework to load for the first time the lease contracts information into the Lease Contracts application, and then maintain those contracts with TAMIT
C. Use the Maximo Data Loader to load lease information into IBM Tivoli Asset Management for IT (TAMIT).
D. Leverage the customized asset application by using Application Designer to add a lease contract section to maintain contracts for each asset.
正解：B
質問 6：
Which two communication modes are supported to allow integration with IBM Tivoli Provisioning Manager? (Choose two.)
A. CORBA
B. Windows Communication Foundation
C. Web services
D. ODBC
E. Database interface tables
正解：C,E
Shimizu -
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