COTS software is normally developed prior to an organization selecting that software for its use.
A. False
B. True
正解:B
質問 2:
If you were to download a software package, which had been developed and placed on the internet for general usage, the one thing you could not control is:
A. Defining the requirements
B. Determining how the software will be used
C. Training IT staff in how to use the software
D. Ability to test the software
E. Deciding not to use the software
正解:A
質問 3:
Which is generally considered the most important step in the process of contracting for software development?
A. Contract negotiations
B. Operation for maintenance
C. Selecting an outside organization as a contractor
D. Budget Criteria
正解:C
質問 4:
______________is a statement of principles, and a broad guide to action.
A. Quality Standards
B. Quality Procedures
C. Quality Policy
D. Guidelines
正解:C
質問 5:
The first step in the Complaint-Resolution Process is:
A. Get on the customer's wavelength
B. Establish an action plan
C. Judge the complaints validity
D. Gather detailed supporting information
正解:A
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