最新なNokia SDM_2002001030問題集（160題）、真実試験の問題を全部にカバー！

質問 1：
What standard is the Network Operations OSS functions based on?
A. ISO.
B. TAM/SID.
C. ITU-T.
D. ITIL.
正解：B

質問 2：
The Network Operations Delivery team receives from the Sales Team, the Risk Log at Handover, which is the basis for the planned contingency reserves in the cost baseline, During operational delivery a new relevant risk is identified, What is the BEST way to manage it?
A. If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
B. Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline and communicate to the relevant stakeholders.
C. Define the response plan for the new Risk and apply it.
D. Communicate to the CT Head in the next Operational Review Meeting about the new risk that has been identified.
正解：B

質問 3：
Which description is MOST descriptive of Network Operations in an Operator organisation?
A. Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
B. Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
C. Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.
D. Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
正解：B

質問 4：
Why is a Resource Plan required during the 'Create Customer Solution' Phase?
A. To reserve subcontractor resources.
B. In order to make a services cost calculation.
C. To initiate recruitment of Operations team.
D. To reserve resources from Resource Manager.
正解：B

質問 5：
What is the MOST important failure related to GNOC services that may result in a loss of operator business.
A. Failure to manage the internal communication in the NOC.
B. Failure to update the network configuration database.
C. Failure to resolve network faults.
D. Failure to achieve organizational KPI.
正解：C

質問 6：
How would you ensure the GNOC has 24x7 management support?
A. Have Process Owners and/or Team Leaders take on escalation management roles and delegate some of your responsibilities to them to test their capability.
B. Ensure that the Team Leader knows all the managers who can support in case of escalation. Ensure in any case you can manage 24x7 all the management tasks assigned to you and ensure your availability.
C. Organize the shift by taking into account the experience of the Team Leaders and engineers. Ensure you have constant communication with the Team Leader in case it is necessary for you to manage the team.
D. Assign tasks and define process's Owners. Provide the Team Leaders with the right management contact names who might provide support in case needed. Delegate all the responsibility to them when you are present at the NOC.
正解：A

質問 7：
What is the MOST effective way to convince the customer to agree to changes in contractual scope?
A. Collect data and formulate supporting business case with tangible and comprehensive analysis of impact to the business case and profitability.
B. Collect data and formulate supporting business case showing free services already delivered and material gap between contract scope and actual delivery.
C. Request that customer does an industry benchmark.
D. Request that NSN does an industry benchmark.
正解：A

質問 8：
What is the tool used by NSN to collect and communicate Demand Planning (forecast) and financial Latest Estimates (LE)?
A. Cost Baseline.
B. MxPDM.
C. NELLE.
D. SAP P20.
正解：C